Frequently Asked Questions
What is the role of my designated company Administrator?
The Administrator sets the company profile and inputs employees into the system using the "Import Student Data" section. Each week, your company Administrator receives an e-mail notification for the new video safety talk being posted inside the Portal. From there, the Administrator logs into the Client Portal to view/send out the weekly video safety talk to selected employees.
The Administrator has two options for getting employees trained, "Direct Delivery" (video safety talks sent to individual employees via e-mail or text message) and "Group Training" (video safety talk is played for a group of employees).
Your administrator can facilitate group training sessions by selecting "Group Training". When selecting "Group Training" for a particular video, the administrator selects which employees are present for the group training session. Once the employees are selected, the Administrator receives an email with the selected video safety talk to play for the group of employees. When the Administrator selects individuals for a group training, the individuals selected are automatically populated and recorded onto a digital training roster once the video safety talk is played in full along with the safety topic covered and date of training. The Administrator certifies that the employees selected are present for the group training session.
Do employees need to keep track of usernames and passwords?
Your company designated Administrator(s) are the only people that will have a username and password. The recipients of the video safety talks will not need a username or password to receive and view the training videos.
How is training recorded when an individual watches a video?
When an employee watches a video safety talk in full (sent via e-mail or text message), a training record is generated listing the training topic covered in the video as well as the employee’s name and date of training.
If an employee does not watch the entire video safety talk, they will not be recorded as having been trained on that topic.
How is training recorded when a group of employees watch a video?
Your administrator can facilitate group training sessions by selecting "Group Training". When selecting "Group Training" for a particular video, the administrator selects which employees are present for the group training session. Group trainings are typically played via smart TVs When the administrator selects individuals for the group training, the individuals selected are populated and recorded on a training roster with the topic listed and the date of training. The administrator certifies that the employees selected are present for the group training session.
What happens if not everyone can watch at the same time?
5 Minute Mondays video safety talks can be played anytime using our Direct Delivery (e-mail or text message) or "Group Training".
What languages are the 5 Minute Mondays video safety talks delivered in?
5 Minute Mondays video safety talks are available in English and Spanish.
How often are safety talks delivered?
Video safety talks are uploaded each week in your client portal. Your company's Administrator receives an email notification whenever a new video safety talk is posted inside the Client Portal.
What if I need to add or remove employees?
Your company’s Administrator can log into the portal to make personnel changes at any time. Once inside the portal, your administrator can view and edit current student data under the "View and Edit Student Data" tab. If an employee leaves or no longer needs to receive the video safety talks, you can make an employee "Inactive". When an employee is made "Inactive", they will no longer receive future video safety talks, but all training records associated with the employee are retained and can be accessed at any time.
Can I change my plan throughout the year?
Yes, you can manage and change your plan at any time inside the Portal.
Is my credit card information protected?
Yes! Credit card transactions are processed and protected by industry leader Stripe.
What If I didn’t receive my weekly talk?
Notify us at safetytalks@5minutemondays.com and we will troubleshoot the problem.