Frequently Asked Questions
What is the role of my designated company Administrator?
The Administrator sets the company profile and inputs employees into the system using the "Import Student Data" section.
Each week, your company Administrator receives an e-mail notification for the new video safety talk being posted inside the Portal. From there, the Administrator logs into the Client Portal to view/send out the weekly video safety talk to selected employees. The Administrator has two options for getting employees trained, "Direct Delivery" (video safety talks sent to individual employee email addresses) and "Group Training" (video safety talk is played for a group of employees). Social Distancing can still be practiced for Group Training sessions with employees maintaining safe separation or by utilizing Zoom, Go to Meeting, etc. Training can still be tracked via a screen share.
Your administrator is able to facilitate group training sessions by selecting "Group Training". When selecting "Group Training" for a particular video, the administrator selects which employees are present for the group training session. Once the employees are selected, the Administrator receives an email with the selected video safety talk to play for the group of employees. When the Administrator selects individuals for a group training, the individuals selected are automatically populated and recorded onto a digital training roster once the video safety talk is played in full along with the safety topic covered and date of training. The Administrator certifies that the employees selected are present for the group training session.
Do employees need to keep track of usernames and passwords?
Your company designated Administrator(s) are the only people that will have a username and password. The recipients of the video safety talks will not need a username or password to receive and view the training videos.
How is training recorded when an individual watches a video?
Your employee's First and Last Name is mapped to their e-mail address. When an employee watches a video safety talk e-mail that is sent to their e-mail address listed in the portal, a training record is generated listing the training topic covered in the video, what is covered in the video, the employee's name and date of training.
The training record is automatically generated after the video safety talk has been watched in full. If an employee does not watch the entire video safety talk, they will not be recorded as having been trained on that particular topic.
How is training recorded when a group of employees watch a video?
Your administrator is able to facilitate group training sessions by selecting "Group Training". When selecting "Group Training" for a particular video, the administrator selects which employees are present for a group training session delivered via TV, computer, projector, tablet or even Zoom.
When the administrator selects individuals for the group training, the individuals selected are populated and recorded on a training roster with the topic listed and the date of training. The administrator certifies that the employees selected are present for the group training session.
What happens if not everyone can watch at the same time?
5 Minute Mondays video safety talks can be played at anytime using "Direct Delivery" or "Group Training". Your library of video safety talks builds each week and they can be accessed in your "Video Library".
What languages are the 5 Minute Mondays video safety talks delivered in?
Currently English. If another language is needed, reach out to us at email@example.com to discuss a custom solution.
How often are safety talks delivered?
Video safety talks are uploaded every week in your client portal. Your companies Administrator receives an email notification whenever a new video safety talk is posted inside the Client Portal.
What if I need to add or remove employees?
Your company’s Administrator can log into the portal to make personnel changes. Once inside the portal, your administrator can view and edit current student data under the "View and Edit Student Data" tab. If an employee leaves or no longer needs to receive the video safety talks, you can make an employee "Inactive".
When an employee is made "Inactive", they will no longer receive future video safety talks but all training records associated with the employee are retained and can be accessed at any time.
Can I upgrade my plan throughout the year?
Yes, you can upgrade your plan at any time at a pro-rated price.
Is my credit card information protected?
Yes! Credit card transactions are processed and protected by industry leader Stripe.
What If I didn’t receive my weekly talk?
Notify us at firstname.lastname@example.org and we will resend.
Is this a good way to keep my employee's trained in a COVID-19 environment?
5 Minute Mondays is the best way to get your employees trained on safety topics during this challenging COVID-19 time. Employees can be trained individually via our "Direct Delivery" option or in socially distanced "Group Training" sessions. Both our training delivery methods are tracked digitally in real time so there is no printing, signing or scanning --- greatly cutting down on the risk of transmission during a training session.